Inquiry privacy & measurement

Your business inquiry

We save your name, email, requested service, message, submission time, and campaign source, medium, campaign, landing path, a lead source label (ads, Google, Facebook, other referral or direct) and the referring website’s domain name (not the full address) privately in Lovable Cloud so Kat can review and respond to your project inquiry. Public visitors cannot read inquiries. Review access is restricted to the verified owner. No automatic confirmation or notification email is currently sent.

A salted hash of the client network address is used to enforce five submission attempts per hour per client. A shared network may share this limit. We do not store the raw network address in the inquiry record.

Optional OpenAI ad measurement and matching

The OpenAI SDK is not loaded until you explicitly allow measurement using the homepage’s measurement choices. Declining does not prevent sending inquiries. With permission, the OpenAI Measurement Pixel reports a saved business inquiry as lead_created, and email and phone clicks as separate custom events. These clicks are not leads.

OpenAI receives these event types, a random submission identifier for the inquiry event, and information handled by its SDK such as the page URL, browser/device and network information and advertising attribution identifiers. Its automatic advanced matching may detect supported contact details, including name and email, normalize them and hash them in your browser with SHA-256 before including them with events for ad matching. Raw contact details are not sent through this matching feature. We do not manually supply a user object, your message or selected service in measurement events. Never enter personal details into website URLs. Each event uses the personalization opt-out option; hashing and this option do not make measurement anonymous or prevent attribution and matching.

The SDK captures real oppref attribution automatically when present; we do not fabricate it. Its first-party __oppref cookie may persist for 30 days and __obref for 365 days, as documented by OpenAI. This supports ad measurement and attribution, not a claim that an inquiry is qualified or attributed.

Your choice, decision time, preserved acceptance time and notice version are saved in this browser and referenced with your inquiry. The version identifies the notice and choices shown. Earlier choices under the previous notice do not enable this version. You may withdraw using “Decline measurement” in the homepage contact section. Withdrawal stops future measurement, including in other tabs; blocked events are not replayed. It does not delete information already received by OpenAI. SDK consent is also set to false when you leave the business homepage for a book or admin page.

This installation measures the business homepage only, not the book pages or inquiry dashboard. OpenAI measurement documentation.

Contact and privacy requests

Contact KSalvio@gmail.com for questions, access or deletion requests about your inquiry. Kat retains inquiries for project follow-up unless a deletion request is applicable.